FAQs

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Sometimes you've just got questions! 


How will I know that my appointment is booked? 

You will receive a confirmation calendar invite from us within 24 hours of paying your deposit.


What do I bring to my shoot? 

Whatever you're inspired by from shoes to accessories to clothes! We will help you put it together. Our team includes a wardrobe stylist who can be booked at an additional fee. She will bring options and she can even do a little shopping for you. 


I'm not photogenic and I don't know how to pose. 

No worries! That's what you've paid us for, creative direction! Sometimes we will call in a colleague depending on the nature of your shoot to give us some added spice!


Will you give me instructions prior to my shoot? 

Of course! You will receive an email 24 hours prior to your shoot listing some things to not forget, COVID precautions, directions and a link to the parking app so you can be prepared to pay upon arrival. We gotchu! 


How long will it take to get my pictures back?

It takes about 5-7 business days. Business days are Mondays thru Thursdays. We cannot guarantee your photos will be delivered between Friday & Sunday as these are high volume days. 

What if I need my pictures back sooner? 

There is a $100 rush fee on all requests.

I noticed that you watermark your photos, will it be on mine? 

Yes we do! In a digital age we just want a little credit. We do our best to make sure the watermark doesn't take away from the image. However, we do understand that some people just don't want to see it. This is typical for our print products. That's no problem! There is a $50 fee to remove from the 8 edited images included in the package and an additional $10 per image after that. 

8 images don't seem like a lot, can I have more? 

Absolutely! We understand especially in a world of content creation. Additional edits are $10/photo.



Still have questions for us? Book a consult and let's chat!

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